Last updated: May 15, 2025
Hotel Robertson ("we", "our") collects the following personal data as part of its financial consulting and profitability audit services: first name, last name, email address, phone number, information regarding real estate assets, and financial data related to hotel properties. The data is provided directly by you through contact forms, audit requests, or written communications.
We process personal data exclusively for the following purposes: (a) providing profitability audit and real estate asset management services; (b) optimizing revenue per available room (RevPAR); (c) administering hotel investment courses; (d) communicating personalized reports and strategic recommendations; (e) complying with legal and tax obligations.
Our website uses essential cookies for proper functioning and analytical cookies (Google Analytics) to measure traffic and user behavior. Marketing cookies are used only with your explicit consent. You can manage cookie preferences from your browser settings or through the consent banner displayed on your first visit.
We do not sell, rent, or share your personal data with third parties, except: (a) IT and hosting service providers acting as data processors; (b) competent authorities, when required by law; (c) financial audit partners, strictly for the purpose of providing contracted services. All third parties are contractually obligated to maintain data confidentiality and security.
In accordance with the General Data Protection Regulation (GDPR), you have the following rights: (a) the right to access your data; (b) the right to rectify inaccurate data; (c) the right to erasure of data ("right to be forgotten"); (d) the right to restrict processing; (e) the right to data portability; (f) the right to withdraw your consent at any time, without affecting the lawfulness of processing carried out prior to withdrawal. To exercise these rights, you can contact us at the email address below.
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, alteration, or disclosure. These include encryption of data in transit and at rest, strict access controls, and periodic security audits.
We retain your personal data for the duration necessary to fulfill the purposes mentioned above, but no longer than 5 years from the last interaction, except in cases where the law requires a longer retention period (e.g., tax obligations).
For any questions, requests for access, rectification, erasure, or withdrawal of consent, you can contact us at:
We will respond to your request within a maximum of 30 calendar days.